This Privacy Policy describes how PMWILL ("PMWILL," "we," "us," or "our"), registered in Baku, Azerbaijan processes, stores, and protects the personal data of individuals in connection with our project management consulting, training, certification programs, and sustainability advisory services (including PMP, CSPP™ training, Food Waste consulting, and Sports Sustainability consulting).
We provide our services to clients and participants worldwide, including individuals and organizations located in Europe, Asia, the Middle East, and Africa. Where applicable — including for visitors and clients located in the European Economic Area — we process personal data in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation, "GDPR"), in addition to applicable data protection laws of the Republic of Azerbaijan and any other jurisdiction where our services are provided.
The controller of personal data is PMWILL registered office at Sharifzadeh str. 71/18, Baku contact email: info@pmwill.com (the "Controller").
What Data We Collect
In connection with our services, we process identification and contact details, including name, email address, telephone or WhatsApp number, company name, and job title where provided. When you submit an inquiry through our website (for example, through our CSPP™, Food Waste, Food Waste for Events, or Sports Sustainability consultation forms), we collect the information you provide in that form, including the type of operation, organization, or event you specify. For training and certification participants, we may also record course registration, attendance, assessment results, and certificates issued. When using our website, certain technical data may be processed automatically, such as IP address, browser and device information, and cookies.
Why We Process Your Data
We process personal data to respond to consultation requests, deliver training and consulting services, issue certifications, and provide customer support. We may also process data to comply with legal and accounting obligations applicable to our business, and, based on our legitimate interests, to maintain website security, prevent misuse, and understand how our website is used. Where you have given consent — for example, to receive information about new courses, services, or content — we process data on that basis, and you may withdraw consent at any time.
Third Parties and International Transfers
We may engage third-party service providers to support our operations, including website hosting and analytics providers (such as Google Analytics), and communication tools (such as WhatsApp Business). These providers process data only as necessary to provide their services to us. Where personal data is transferred outside your country of residence — including to or from the European Union, Azerbaijan, or elsewhere — we take reasonable steps to ensure an appropriate level of protection consistent with applicable law.
How Long We Keep Your Data
We retain personal data only as long as necessary for the purposes described above, or as required by applicable law. Consultation inquiries and related contact information are generally retained for 12 months unless you request earlier deletion. Data processed on the basis of consent is retained until that consent is withdrawn.
Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data, to restrict or object to its processing, and to request data portability. You may exercise these rights by contacting us at info@pmwill.com. If you believe your data protection rights have been violated, you may have the right to lodge a complaint with the relevant supervisory authority in your country of residence.
Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse, including restricted access, secure data handling, and regular review of our security practices.
Cookies
Our website uses cookies and similar technologies to ensure proper functionality and to understand website traffic. You can control cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The current version is always available on our website.